PT. CMI (Canon Medicinae Indonesia), is a company that engaged in health sector, Your privacy is Our concern. We want to ensure that every information that We collect is all about Our effort to give information, content, and experiences that matter most to You. We are committed to protecting the privacy of the Customers, including You, online media visitors, vendors, partners, and many other related stakeholders.
3. INFORMATION WHICH WE COLLECT
4. THE USE OF INFORMATION WHICH WE COLLECT
We use Personal Data such as name, telephone number, email address, address, and company/institution to engage with the Customer, such as contacting about the order, subscription, event registration, membership, and other type of transaction. We use financial data or credit card and payment information to process the order and may need to share some of this information with delivery services, credit card clearing houses, and other third parties to complete the transaction.
We may use Your Personal Data to give support or other services that related to the transaction that Customer has made, such as Customer complain, Customer call, Customer confirmation regarding the transaction, and many other Customer services which related with the transaction.
We may use Your Personal Data (email and/or phone number) to provide notification of new product releases, service developments, retargeting, promotion, personalized offer, subscription, event participation, or information that you may need. The information is not only limited to the products/services that has been purchased/used, but also another CMI products/service that suitable with your needs. We may use Your Personal Data and the transaction for analysing customer behaviour and use it to provide the service/experience that matter the most to You.
We use Your Personal Data and Your interaction with Our services/product entirely to analyse the pattern of Your behaviour in using Our services/product. Development of services/product is based on Our understanding what Customer needs the most.
We may use your non-personally-identifiable attributes and cookies information to give appropriate advertisements.
We and/or Affiliates may communicate with you regarding relevant benefits, programs, and opportunities available to you provided by all CMI products/service.
We may share Your Personal Data with third parties relating to products/service that these Customers interact with. We ensure these third parties are carefully selected and obligated to keep Your data secure. We may also share Your information with third parties whom we think might provide content, products, or services of interest to You.
From time to time, We may ask Customer regarding feedbacks to make the products/service suitable with Customer needs and interest (for example through surveys, usability studies, focus groups discussion).
CMI will retain Personal Data as long as it is necessary to be kept fulfilling the purpose for which it was collected, legal or business purposes of CMI, or as required by relevant laws. We will usually keep the Personal Data for up to 10 years since it was collected.
If you ask for deletion (see Section 13), we will remove Your Personal Data.
6. CONTROL OF YOUR INFORMATION
CMI needs your assistance to endure that Your Personal Data is current, complete, and accurate. Please inform CMI of changes to Your Personal Data by contacting CMI (see Section 14).
Confidentiality of Your data and Personal Data is the main concern for Us. We put best effort and procedure to protect and secure Personal Data. However, We cannot guarantee 100% that Our system is impenetrable by virus, malware, and disruption from third party. Please do not disclose and share Your Personal Data, including Your account password and keep security of Your device.
9. PERSONAL DATA ABOUT MINORS
Every service provided by CMI and its affiliation is not directed at minor under 17 and CMI does not know the age of the person who access and use Our services. If a minor under 17 has provided Personal Data without the permission of parent(s)/guardian(s), the parent or guardian should contact CMI (see Section 15) to remove the relevant Personal Data and unsubscribe the minor.
10. TECHNICAL AND REGULATORY INFORMATION
We automatically record the Internet Protocol (IP) addresses of visitors (web-based application) and session of the user (mobile application). We also record some materials to identify unique visitor of Our Website that may include:
For mobile application, we use these following materials to identify unique visitor:
These visitor identifications are being used across Our product/services to enable cross product Customer data understanding. It creates bigger opportunities for Us to serve the Customer better with Our services/product.
Do Not Track is an initiative self-regulatory designed by online advertising industry to provide customer a choice in term of types of ads they may see and opt-out from online behavioural ads served by some or the companies participating in these programs. We do not respond to DNT consumer browser settings.
We reserve the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law.
12. ACKNOWLEDGEMENT AND CONSENT
b. You also represent that You are entitled to share all of the information that has been provided to Us and to give Us the authority to use and share Your Personal Data to support and perform Our product/service.
13. CONSENT REVOCATION AND DELETION
You may perform Your consent revocation of the collection, use, and disclosure of Your Personal Data and/or deletion of Your Personal Data that is regulated under the laws and regulation of Republic of Indonesia.
14. EMAIL SUBSCRIPTION CANCELLATION
You may choose to subscribe or unsubscribe from Our mailing list. If You wish to unsubscribe from Our email, please do unsubscribe procedure in Our Application or contact me directly.
15. CONTACT US
Jl. Tubagus Ismail VII No. 21
Bandung 40134 – Indonesia
Phone: +62 22 2531000
Last updated: August 21nd 2020